Privacy policy

Last updated: March 3, 2026

Mantra Ignis operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Mantra Ignis is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services.

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

Name, billing address, shipping address, phone number, and email address.

Payment Information

Credit or debit card details, transaction details, and payment confirmations (processed securely via third-party payment providers).

Order Information

Products viewed, added to cart, purchased, returned, or cancelled.

Communications

Messages or inquiries you send to us.

Device Information

IP address, browser type, device information, cookies, and usage data.

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide customer support
Communicate with you regarding your orders
Improve our store and services
Prevent fraud and enhance security
Comply with legal obligations

We may send promotional emails. You may unsubscribe at any time using the link provided in our emails.

How We Share Your Information

We may share your information with:

Shopify (our e-commerce platform provider)
Payment gateways (such as Razorpay)
Shipping and fulfillment partners
Service providers who assist in operating our store

We do not sell your personal information.

Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve the Services.

To learn more, please visit:
https://privacy.shopify.com/en

Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your information as long as necessary to:

Fulfill orders
Maintain records
Comply with legal obligations
Resolve disputes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and support marketing and advertising efforts.

These technologies may collect information about your device, browsing behavior, and interactions with our store.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Services.